After months of testing, Citizen, the crime and neighborhood watch app, is releasing Protect, a subscription-based feature that lets users contact virtual agents for help if they feel they're in danger. According to Citizen, the feature can connect users with a Protect agent either through video, audio, or text available around the clock. The company said audio and text-only communication allows users to discreetly call for help "in difficult situations" where they might not be able to or are scared to be seen calling 911. Protect began beta testing earlier this year as the feature has been available to 100,000 users, Citizen said. The new feature comes as Citizen currently has more than 8 million users who have sent out more than billion alerts in major U.S. cities including New York, Los Angeles, Chicago, Atlanta, Houston and the San Francisco Bay Area.